1: The history of communications skills knowledge and training, Mack Lipkin Jr.
2: Journeys to the centre of empathy: the authentic core of communication skills, Renee Lim and Stewart Dunn
3: Models of communication skills training and their practical implications, Richard Brown, Alexander Wuensch, and Carma L. Bylund
4: Shared decision-making, decision-aids and the role of values in treatment decision-making, Amiram Gafni and Cathy Charles
5: The ethics of communication in cancer and palliative care, Laura A. Siminoff and Maria D. Thomson
6: Gender, power, and nonverbal communication, Marianne Schmid Mast, Valérie Carrard, and Judith A. Hall
7: Medical student training in communication skills, Gregory Makoul, Joshua Hauser, and Henry Schneiderman
8: Training patients to reach their communication goals: a concordance perspective, Thomas A. D Agostino, Carma L. Bylund, an dBetty Chewning
9: Cancer patients use of the internet for cancer information and support, Emily B. Peterson, Megan Shen, Jennifer Gueguen Weber, and Carma Bylund
10: Audio-recording cancer consultations for patients and their families putting evidence into practice, Thomas F Hack, Kinta Beaver, and Penelope Schofield
11: Learner-centered communication training, Suzanne M. Kurtz and Lara J. Cooke
12: Breaking bad news, Walter F. Baile and Patricia A. Parker
13: Discussing prognosis and communicating risk, Phyllis N. Butow, Martin H. N. Tattersall, and Martin Stockler
14: Achieving shared treatment decisions, Martin H. N. Tattersall and David W. Kissane
15: Responding to difficult emotions, Jennifer Philip and David W. Kissane
16: Denial and communication, Linda Sheahan and David W. Kissane
17: Communicating with relatives in cancer care, Isabelle Merckaert, Yves Libert, Aurore Liénard, and Darius Razavi
18: Conducting a family meeting, David W. Kissane and Courtney Hempton
19: Communication about coping as a survivor, Linda E. Carlson , Janine Giese-Davis, and Barry D. Bultz
20: Dealing with cancer recurrence, Lidia Schapira and Lauren Goldstein
21: Introducing or transitioning patients to palliative care, Katalin Urban, Josephine M. Clayton, and David W. Kissane
22: Talking about dying: end-of-life communication training, Tomer T. Levin and Alison Wiesenthal
23: Communication skills education and training in pre-registration BSc Nursing, Deborah Ann Lewis , Marie O Boyle-Duggan, and Sue Poultney
24: Sage & Thyme, Michael Connolly
25: Implementation of advanced communication skills training for senior health care professionals in Northern Ireland: the challenges and rewards, Anne Finn, Emma King, and Susie Wilkinson
26: Training facilitators to deliver an advanced communication course for senior health care professional in cancer and palliative care., Susie Wilkinson and Anita Roberts
27: Communication in the context of cancer as a chronic disease, Patsy Yates
28: Advancing family communication skills in oncology nursing, Talia Zaider, Shira Hichenberg, and Lauren Latella
29: Ambulatory care nurses responding to depression, Anthony De La Cruz, Richard Brown, and Steve Passik
30: The last hours and days of life, Anita Roberts
31: Elearning as a medium for communication skills training, Hannah Waterhouse, Melanie D.S. Burton , and Julia Neal
32: Enrolment in clinical trials, Richard Brown and Terrance Albrecht
33: Working as a multidisciplinary team, Jane Turner
34: Communicating genetic risk, Clara Gaff, Louise Keogh. and Elizabeth Lobb
35: Supporting patients considering reconstructive surgery, Diana Harcourt and Alex Clarke
36: Discussing unproven therapies, Penelope Schofield and Michael Jefford
37: Promoting treatment adherence, Kelly B Haskard-Zolnierek , Tricia A Miller
38: Communication strategies and skills for optimum pain control, Melanie Lovell and Frances Boyle
39: Discussing adverse outcomes with patients, Andy S..L. Tan and Thomas H. Gallagher
40: A health equity care model for improving communication and patient-centered care: a focus on oncology care and diversity, Kimlin Tam Ashing, Noe R. Chavez, and Marshalee George
41: Challenges in communicating with ethnically diverse populations: the role of health literacy, Bejoy C. Thomas and Rebecca L. Malhi
42: Communicating about infertility risks, Zeev Rosberger, Barry D. Bultz, Sylvie Aubin , and Peter Chan
43: Communicating about sexuality in cancer care, John W. Robinson, Joshua J. Lounsberry, and Lauren M. Walker
44: Screening for distress: a communication tool that highlights patient concerns and facilitates psychosocial program development, Barry D. Bultz, Paul B. Jacobsen, and Matthew Loscalzo
45: Social work support in crisis, Carrie Lethborg and Grace H. Christ
46: Communication in cancer radiology, Kimberly Feigin and Donna D Alessio
47: Communication in surgical oncology, Amanda Tristram
48: Communication in non-surgical oncology, Lai Cheng Yew and E Jane Maher
49: Palliative medicine: communication to promote life near the end of life, Nikki Pease
50: Communication issues in pastoral care and chaplaincy, Peter Speck and Christopher Herbert
51: Communication in oncology pharmacy: the challenge of treatment adherence, Bethan Tranter
52: Communication challenges with the elderly, Ronald D. Adelman, Michele G. Greene, and Milagros D. Silva
53: Communicating with children when a parent is dying, Cynthia W. Moore and Paula K. Rauch
54: Facilitating skills practice in communication role play sessions: essential elements and training facilitators, Ruth Manna, Carma L Bylund, Richard F. Brown, Barbara Lubrano di Ciccone, and Lyuba Konopasek
55: The role of the actor in medical education, Paul Heinrich
56: The Oncotalk/Vitaltalk model, Robert M Arnold, Anthony L Back, Walter F Baile, Kelly Fryer-Edwards, and James A Tulsky
57: The Swiss model, Frederic Stiefel, Juerg Bernhard, Gabriella Bianchi, Lilo Dietrich, Christoph Huerny, Alexander Kiss, Brigitta Wössmer, and Céline Bourquin
58: The United Kingdom general practitioner and palliative care model, Simon Noble, Nicola Pease
59: The Belgian experience in communication skills training, Isabelle Merckaert, Yves Libert, and Darius Razavi
60: EU policy initiatives and communication, Luigi Grassi and Lucia Travado
61: Communication skills training in Arab countries: opportunities and challenges, the Qatar experience, Carma L. Bylund, Stephen Scott, and Khalid Alyafei
62: Evaluating communication skills training courses, Lyuba Konopasek, Marcy Rosenbaum, John Encandela, and Kathy Cole-Kelly
63: Qualitative approaches to clinician patient communication, Felicia Roberts
64: Issues in coding cancer consultations: interaction analysis systems, Phyllis Butow
65: The Roter interaction analysis system (rias): applicability within the context of cancer and palliative care, Debra L. Roter, Sarina R. Isenberg, and Lauren M. Czaplicki