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The Human Factors: Errors and Skills
Pages 3-26
This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing synergistic relationship between clinicians and behavioral scientists on both sides of the Atlantic to update and enhance each chapter -- blending the strengths of the two professions into a readily accessible text. Among other improvements, readers will find sharper articulation of concepts and significantly more information on the organizational impact on individual and team performance. Crisis Management in Acute Care Settings is the required reference for all who are learning about, teaching, or providing acute and emergency healthcare. It will be of high value for undergraduate and graduate medical and nursing program and offer a much-needed resource for those who use high-fidelity healthcare simulation to teach teamwork.
The Human Factors: Errors and Skills
Pages 3-26
The Challenge of Acute Healthcare
Pages 27-45
The Nature of Error
Pages 47-72
The Psychology of Human Action
Pages 73-98
Human Perception: The Way We See Things
Pages 101-117
Information Processing and Mental Models: World Views
Pages 119-144
Goals and Plans: Turning Points for Success
Pages 145-160
Attention: The Focus of Consciousness
Pages 161-181
Stress
Pages 183-207
Strategies for Action: Ways to Achieve Good Decisions
Pages 209-229
The Key to Success: Teamwork
Pages 233-259
Speech Is Golden: Communication
Pages 261-295
Leadership
Pages 297-321
Organization, Errors, and Safety
Pages 325-363
Strategies for Patient Safety
Pages 365-389
Learning for Safety
Pages 391-419
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